VacayCar Terms & Conditions


  • A deposit is required when you book a trip.

  • The balance is payable in cash (in New Taiwan dollars for Taiwan or Philippine pesos in the Philippines) to the driver at the end of your trip.

  • In the case of a dispute about a payment that cannot be resolved with the driver, please contact VacayCar.

Cancellation policy

  • 100% of your deposit will be refunded if you cancel a confirmed trip seven days or more before the departure date.

  • 50% of your deposit will be refunded if you cancel a confirmed trip four to six days before the departure date.

  • 0% of your deposit will be refunded if you cancel a confirmed trip three days or less before the departure date.

  • In the event of a natural disaster such as a typhoon, earthquake, flood, etc. that affects a confirmed trip and your safety, we reserve the right cancel the trip and refund your deposit.


  • Service fee for driver

  • Fuel costs, highway tolls and parking fees

  • Pick up/drop off in the city


  • Meals

  • Admission fees

  • Lodging

  • Tips

Additional info

  • The start and end times of your trip can be adjusted according to your preference and the duration set for the tour

  • Flexibility is important regarding trips as they can be affected by weather, traffic conditions and other variables; coverage of all the locations listed on a tour is not guaranteed

  • An overtime fee of NT$250 per half hour will be assessed if your trip exceeds the duration set for the tour

  • Tips are optional, but we suggest one of 10% if you are satisfied with the driver’s service

  • Any modification to your tour should be communicated directly to the driver

  • Overloading vehicles is strictly prohibited by law

Website Terms of Service


By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use license

Permission is granted to temporarily download one copy of the materials (information or software) on VacayCar's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
  • modify or copy the materials;

  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  • attempt to decompile or reverse engineer any software contained on VacayCar's website;

  • remove any copyright or other proprietary notations from the materials; or

  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by VacayCar at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on VacayCar's website are provided on an 'as is' basis. VacayCar makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VacayCar does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

We here at VacayCar work hard to ensure the safety and well-being of passengers and their possessions – our cars are less than 5 years old and our drivers have over 5 years of experience. However, VacayCar and its employees are not responsible for theft of personal belongings, car accidents, or other such incidents. We advise passengers to keep a close eye on their belongings and to always buckle up during their trips. For more information or for assistance, get in touch with us here.


In no event shall VacayCar or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on VacayCar's website, even if VacayCar or a VacayCar authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on VacayCar website could include technical, typographical, or photographic errors. VacayCar does not warrant that any of the materials on its website are accurate, complete or current. VacayCar may make changes to the materials contained on its website at any time without notice. However VacayCar does not make any commitment to update the materials.


VacayCar may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing law

These terms of service are governed by and construed in accordance with the laws of Taiwan and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.